TV Woes

When last the TV repair guys was here he said it would take seven to ten days for the part to come in for the TV. That was November 1st and this is November 11th and I haven't heard anything.

I called them this afternoon and it took fifteen minutes before I was able to speak to someone and they looked up the claim. They explained that the part was ordered November 7th and that it sometimes took a few weeks to arrive. I asked why the order was placed on the 7th and not the 1st. They explained that they have to get approval from the manufacturer and that took several days.

The representative, Alice, apologized all over herself but it looks like the part won't come in until November 20th. By the time the part gets here and a few more house calls are made I will have had this TV for over a month without being able to enjoy it yet. It's going to be really nice once its working but what an ordeal.